Tumi Swigart
- Flag inappropriate
- Show review history
A colleague asked me if I would recommend this program. No. I would not, thought I would share here. They update their program, obviously don't test it before going live. Then asked me to send them screenshots of the messups. At this point, around 30 pics in. No issues are resolved. Last time this happened, it took 13 months to semi fix the problem that their update from 2021 had lead to. Super unimpressed. Their charting works ok, and billing through Office Ally is good too. To be honest.
2 people found this review helpful
Unified Practice
April 10, 2024
Hi Tumi! We sincerely apologize for the issues you've had with the app. Our team is already working on a new version that will bring not only fresh features but also crucial bug fixes and overall improvements to enhance your experience. We will update you as soon as it's ready. Thank you for your patience and support.
A Google user
Update 10/9/18 Since they have updated the app this year, it is working really well. I can now check my calendar, mosify appointments and schedule new and returning patients. It works well when I don't have wifi. It no longer crashes. Thanks for making the updates guys! 2017 version: Android version of this app stinks. It gives me alerts then crashes when I go to check them. If I cancel an appointment, I have to close the app to get back to my calendar. It's basic function of scheduling is fine. Beyond that, it needs a ton of work.
7 people found this review helpful
Unified Practice
May 23, 2019
Hi Leah, thank you for updating your review. We're happy you're enjoying the latest version!
Michael Thierfelder
Buggy and broken (again) It was completely unusable as others have stated. This lasted for about 5 months, then they finally decided to fix it. The fix lasted for 1 week. Now completely unusable again. The problem is the calendar doesn't show any appointments at all, for any date. And if you try to add an appointment, you can't select the time as it's greyed out. Unbelievable.
2 people found this review helpful