
Manos Panagopoulos
Many issues, which occur randomly and remain after each update. 1.App doesn't load, message "An error occured" appears. 2.Location is not working, like being disabled from the device, user has to find exact address and type it to proceed. 3.Map is showing location, but address bar remains empty, so you can't proceed and book a ticket. 4.App is always very slow. Replying with a phone number is not a solution. There is much feedback in all ratings to correct all bugs.
3 people found this review helpful
DAEM, -IT Dept.,
December 14, 2023
Thank you very much for contacting us. The problem you experienced with adding the address was a temporary issue that was resolved immediately. Regarding the rest of your comments, we will be very happy if you contact us at 213 0 333 929 or at info@novoville.com so that we can assist you further.

Nik Haliasos
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the connection with the bank is working again. I am revising my rating. However, the app represents the municipality of Athens, this is not an app we find on GitHub to play with in our spare time. it is not permitted to have such problems for a long period of time. I hope you strive for excellence and not for the usual mediocracy
1 person found this review helpful
DAEM, -IT Dept.,
June 18, 2025
We apologize for the difficulty you encountered while using the app. The banking issue has now been resolved, so we encourage you to try the process again. Should you need any further assistance, feel free to contact us at info@novoville.com or by calling 213-0333929.
Thank you for getting in touch with us.