
Orion C
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Edit downwards: Moved area/neighbourhood, cancelled old ticket, to make a new I still had to wait 15mins... Seriously!?? Doesn't notify me when session about to expire, inputting my address for card details has to be done through the map only...(inaccurate), if session expires, have to wait 15 mins to start a new one risking getting fined within that time, after paying/starting a session the app shuts instead of going to the active session screen.. Otherwise works well but needs some work
2 people found this review helpful
DAEM, -IT Dept.,
September 20, 2024
Thank you very much for your rating and comment. Please contact us at info@novoville.com or 213-0333929 to clarify any question you might have.

Petros Geroulanos
The app works very well with one credit or bank card. if you try to register a second card the system uses the current location and you cannot override the input. The same developers are implementing in Kifisia where currently parking payments do not work at all.
DAEM, -IT Dept.,
August 11, 2025
We are sorry for the inconvenience you experienced while using the app. You can always contact us at info@novoville.com or by phone at 213-0333929 for any assistance. Thank you very much for reaching out to us.

Manos Panagopoulos
Many issues, which occur randomly and remain after each update. 1.App doesn't load, message "An error occured" appears. 2.Location is not working, like being disabled from the device, user has to find exact address and type it to proceed. 3.Map is showing location, but address bar remains empty, so you can't proceed and book a ticket. 4.App is always very slow. Replying with a phone number is not a solution. There is much feedback in all ratings to correct all bugs.
2 people found this review helpful
DAEM, -IT Dept.,
December 14, 2023
Thank you very much for contacting us. The problem you experienced with adding the address was a temporary issue that was resolved immediately. Regarding the rest of your comments, we will be very happy if you contact us at 213 0 333 929 or at info@novoville.com so that we can assist you further.