M-Paspor

Direktorat Jenderal Imigrasi Kemenimipas RI

About this app

The M-Passport application is an application that can be used by the public to apply for a new passport and change passports online. This application makes it easier for applicants in the passport making process where applicants can easily input the applicant's personal data and upload the required documents online anywhere and anytime. This application is now available for all Immigration Offices throughout Indonesia.

The following are the features of the M-Passport:

**Register From Home Only**
Applicants can easily access the application even from home! No need to queue for hours and wait at the Immigration Office.

**Convenience in Immigration Services**
Now with One account you can apply for multiple passport applications online without any limitations.

**Free to Choose Immigration Office**
Now applicants can apply for a passport at all immigration offices in Indonesia through the online M-Passport application.

**Payment Ease**
After the data is complete, the applicant can immediately make payments to continue the passport registration process.

**Free to Choose Arrival Schedule**
Applicants can choose their own arrival schedule to the intended Immigration Office according to their needs and desires.

**Change Arrival Schedule**
Now you don't have to worry anymore if you can't come to the immigration office when your passport application schedule arrives, now the applicant has the opportunity to change the arrival schedule on D-1 before the day of his arrival. So make sure to return the date of arrival yes!.



Notes:
** Obligation to come to the Immigration Office **
Applicants only need to bring the original files in accordance with the files that have been uploaded on the M-Passport application and show proof of registration to the Immigration Office contained in the M-Passport application.

--Enjoy all the conveniences in the passport application process with the "M-Passport" Application, the latest Passport Application from the Directorate General of Immigration. Immediately download it on Playstore/Appstore and install it on your device, midi friends! Because now--#make a passport easier and #register from home

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Feedback:

If you have questions or feedback, please visit the Directorate General of Immigration's website and social media accounts.

Ratings and reviews

Applying a new passport is so much hassle. The documents need to be uploaded right away, if it's changed to other app you will have to start over. As I'm booking during the last week of the month, the app hasn't opened the quota for next month in any day. When asked to the admin when will it be available they said to keep checking until it's available. Overall, just like any other governments app it's rubbish!

Application is overly complicated. It requires 8 steps and do not explain plenty of information such as cost of various type of passports. Additionally, it also do not explain what to bring during interview and various type of payment. It took me an hour or so to get all facts, not to mention the app cannot be accessed during office hours. Their attitude is getting worse.

⚠️RECHECK THE LOCATION ADRESS TWICE BECAUSE THE APP DIDN'T GIVE U ACCURATE SPOT. little frustrating to use, one misstep and you have to fill everything from top, like having none available slot, accidentally use payment method that doesn't have your bank in it and there's no way to revert back to it, you have to wait till it expired and then fill it all over again painstakingly from the top

What’s new

Bugs Fixing