
A Google user
I've been using this app for about a year and a half now, I have had no issues until two days ago when it wouldn't allow me to log in. I tried changing my pin number and even checking the card expiration, which is a year away, and it still won't let me log in; which is why it's getting a two star rating instead of the give I would have given it.
6 people found this review helpful
Pioneer Library System
April 16, 2020
So sorry to hear that! Could you email connect@pioneerlibrarysystem.org with your name and card number? We can troubleshoot for you and get your app working again.

Amanda Harbaugh
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I've been trying for a couple of months to get logged in. Regardless of the update, I have no access. Edit: The app now functions! I just wish it had more search capabilities. It would be nice to be able to search for book by other categories beside book title - author, call number, etc.
8 people found this review helpful
Pioneer Library System
August 14, 2020
Amanda, we apologize for the inconvenience. Can you email connect@pioneerlibrarysystem.org with your library card information? We'll take a look and work to get it working for you. Edit: we do have the capability to search by author and call number now! Try searching for those items in our search bar.

Jessica Ellis
The searching is very limited, even when putting in what would be popular keyword as a search term seems limited by 100 results. I want to browse, not look up specifics. I'll stick with the actual website but use the app to check up on holds and fines
2 people found this review helpful