CTEK App

CTEK Sweden AB

About this app

CTEK APP

The CTEK APP keeps you on top of all your compatible CTEK charging products, right there in the palm of your hand.

Quickly installed and simple to use, the CTEK APP syncs your CTEK products to your smartphone via BLUETOOTH® and Wi-Fi, or by using BLUETOOTH® only.*

From the clear, easy to read home page you can check the status of all CTEK products that are within range and unlock extra product features to give you even more control. It’s designed to work effortlessly with all compatible CTEK products, including the NJORD® GO portable EV charger** and the CTEK CS ONE smart charger.

Get the most out of your NJORD® GO EV charger
The CTEK APP gives you total control over how and when you charge your EV with your NJORD® GO. Simply connect it to the app over BLUETOOTH® or Wi-Fi and you can:
• Access additional NJORD® GO features and functions
• Start, stop and pause charging remotely, and enable or disable auto start
• Schedule charging for any time of day
• Increase or lower the output current during heavy domestic power usage
• Record and display your entire charging history

Open up additional features on your CS ONE smart charger
• Connects automatically over BLUETOOTH®
• Revive deeply discharged batteries using the ‘RECOND’ reconditioning mode
• Select ‘LITHIUM WAKE UP’ for lithium-ion batteries with Under Voltage Protection (UVP)
• Turn your CS ONE into a 12V power supply using ‘SUPPLY’ mode to support the battery during service work
• Displays charger voltage and amperage

All you need in a single app
The CTEK APP also gives you access to a range of additional functions, including:
• Quick connection to the CTEK customer support team
• Comprehensive product FAQs and troubleshooting
• Easy access to terms and conditions

The CTEK APP is compatible with most CTEK connected products. If you need any more information on compatibility, check the app and product user manuals or get in touch with our customer support team.

What’s New
• Support for CTEK CS ONE chargers
• Full charging history page (NJORD GO only)
• Date filtering in history page (NJORD GO only)
• General bug fixes

* BLUETOOTH® and Wi-Fi compatibility is subject to product type. Some connected product functions might not be available.

** We call the NJORD® GO an ‘EV charger’ but technically speaking, it’s ‘Electrical Vehicle Supply Equipment’ (EVSE) that provides a safe supply of electricity to power the on-board battery charger in your EV. Most people use the term ‘EV charger’ so to keep things simple, we’re going to use this term as well.

Ratings and reviews

I don't know if it's the charger or the app that is the problem. I have a Njord GO. Tonight, I connected it to the car to charge, and when I opened the app, there was no charger there anymore. Tried to connect it again a couple of times, but the app can't find it anymore. And the car isn't charging either. Had problems before with the schedule. Every time I tried to change it or turn it off, the app freezes. After reinstalling the app I got the schedule changed once before it freezed again. 👎

I've had no issues with a CS One charger. Using Android v12 "Snow Cone" (on a Sony Xperia 5 II). I downloaded the app, created an account, switched on Bluetooth on my phone, connected the battery and switched the power socket on. On the app there is a plus button at the bottom to find/add a charger. It found it straight away and said there would be 4h until it completed. Job done and very easy. I would like to see more detailed info displayed about the battery though, if it's possible.

The worst app I have ever used. If you've bought a charger that uses this app: RETURN IT AT ONCE! Every single feature is broken and unreliable. The charge start/stop button is unreliable and the charge status indicator lies to you. You can never be sure that your vehicle is actually charging, and you WILL find your vehicle uncharged because of this app. They don't update it, so don't expect it to improve. It also requires internet connectivity to work, even over Bluetooth. Trash.

What's new

We hear you and will be revisiting how we treat our app, from reliability, stability and UX perspective. Your feedback is valuable to us!

- We are excited to launch NANOGRID AIR that connects with NJORD GO v3.x+ to enable Load Balancing
- Improved BLE and server stability
- BLE Stability on Android 13 issue caused due to a system update, please look for System/OS updates from Google to get the latest fixes