
Lydia S.
Not a very useful app. Very barebones. It only provides order tracking and points tracking. The "order" function simply leads you to the browser for a quote, when you click "update details" it also leads you to a browser. And the "contact" function is a list of numbers to call. No in-app chat. No function to fill in and access the packing list and documents to download, or prohibited items list, or how to label your package, or an FAQ. You are better off using the website on your laptop.

Elena F
The app is glitchy. I still have to log into my acct online. Photographing bags for free cover upgrade doesn't work - it won't let you upload existing photos, and taking pics with the in-app camera doesn't work either. Also, you'd think they would use the app to let you know when the courier is close to come for a the collection - like Uber or Amazon - that's not the case either. The service itseld is good - I have used SendMyBag in the past,, but the app is pretty useless
3 people found this review helpful

rupali
I've used Send My Bag before (3 times), and I am currently waiting for the delivery service to pick up my belongings as I type this. Annoyingly, however, the app I find quite unhelpful. It's easy to use, but I can't upload photos of my boxes or suitcase. It would also be nice if there was a feature that had a tracking system or number system to say if you were next for pick up. I also would love to write a driver's note to specify any info about how to get to my home. The app could just be more!
1 person found this review helpful