Patrick Watson (Neozy)
- Flag inappropriate
- Show review history
If you own a router that doesn't allow you to separate the 5Ghz and 2.4Ghz bands, don't even bother buying their products if the product in question can only do 2.4Ghz, the app will refuse to connect to Wifi. I contacted them and asked them if they could fix this simple issue but they haven't responded to my support request at all (It has been months). They should know a lot of routers, especially ISP-provided ones (which in some cases/ISP's, you cannot replace) do not have this functionality.
Hello, we apologize for the inconvenience caused to you. Could you please provide us with the specific model of your router and submit it in the help center within the app? This will help our engineers quickly identify the problem and provide you with a solution. Thank you for your support and understanding.
Jeanna P
- Flag inappropriate
- Show review history
It works perfectly fine and is easy to use...but there are fewer options than I've seen in other smart control apps. You can't set it to turn on to a specific mode at a specific time, just on or off (and I believe it just returns to the setting it had upon shutdown when turned back on). With other smart devices, I'm able to adjust the routines more specifically which is what I unfortunately expected with this. (For reference, I use this app with my aigosmart air conditioner)
3 people found this review helpful
W.R. van Straalen
- Flag inappropriate
- Show review history
Sad app. I wish I could give less then 1 star. The most basic function; namely connecting to home network is really dysfunctioning. I understand this is a difficult thing , but lot of other apps have managed this ok. Also it gives you a message "geslaagd" = everything went well, when this is clearly not the case. Also the 8 "tips" how to correct /make the connection, are very cryptic. If I ever managed to connect I'll inform you further. For now, stay away from this system if you can.
2 people found this review helpful