A Google user
I have nothing but good things to say about this app. It's easy to use and incredibly convient. I can check my account balance anywhere, instantly lock my card if I lose it (which has happened a few times), and submit checks that are processed within hours. Plus, after over 8 years of use and multiple phones/processing systems, I've maybe ran into issues once and it was fixed within a day.
1 person found this review helpful
A Google user
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Very handy to check balance, automatic deposits and payments. BIG downfall is loan payment transfers from checking or savings toward principal only CANNOT be made on this app and no matter what you type in the memo field, it will still simply pay a future payment. Apparently no one monitors your memos or cares, and your instructions are not followed. Bottom line, it is not a full service app.
2 people found this review helpful
Emma Gomez
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Never get notifications on the alerts I have set up and now I have fees that never would've happened if I would've just been notified that I was below a certain amount like the app is supposed to do. And it doesn't show real time balances. It says you have money, but once you swipe your card here comes an overdraft fee instead of it just declining. This has been an ongoing issue for a couple months now and I'm not the only one. They're making BIG money off a "faulty" app
62 people found this review helpful