A Google user
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the bikes are nice. but the app is just horrible as well as support. they had some bugs that caused extra charges for me. if i didnt count myself, it would never be refunded. be aware, its a scam app! they cant solve a single issue for months (not possible to add a new credit card, not posdible to switch the account for a new phone). so better avoid it if you have alternatives.
16 people found this review helpful
CITYSCOOT
11 September 2019
Hello Sober,
I'm so sorry about the problems you encountered. We now have more than 140 000 active users only in Paris and more in Nice, Milan and Rome. If we were that bad, none of them would stay on Cityscoot. Regarding the extra charges-> refunded, great. About the new credit card and phone, could you call us at 0969362026 ? Hope this helps
Edouard Martin
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Impossible to sign up, the driving license won't scan, then once it's refused you have no way to re-upload it. Then tried to create another account and I get a payment error before I could enter my card. Some work to do! Edit: After posting this review they unlocked my account, but it's now impossible to use any vehicle, they keep circling and "loading" . Still some work to do!
1 person found this review helpful
Maya Bahchevanska
Worst app ever! I registered,but would not let me upload my documents.Then my partner downloaded it, but it wouldn't send him a text message, although tried two numbers. I redownloaded it as it was pending only documents and uploaded his while changing profile name,etc. His were rejected -while email asked us to re-upload, app said all was good. Nevertheless we couldn't book anything. After 2hrs received an email that all was fine, tried booking and got Ooops, error. Absolute waste of time.
1 person found this review helpful