Chris Wolfe
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it's slow, sometimes it takes minutes before the accounts display, and that is with a good internet connection, you can imagine what a slow connection would be like. Overnight deposits don't show up till late morning or afternoon. it's down quite often, the error message says no Internet connection, which is fine, the app is wonky and can be difficult to navigate. Update: I have stated the issues, fix the software. Today: overnight deposits did not post until 1:40pm, that's not the phone.
Everwise Credit Union
1 March 2024
Hi, we are sorry to hear about your experience with our app. Can you contact us at app@everwisecu.com with a description of the issue, your Android version, and your app version so we can assist you? Thank you.
Jarrod Nix
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Not optimized, not fully tested. Enrollment triggered false positives and error popups wouldn't ever go away. Horrible experience so far. Update: continually have to clear cache and delete storage just to even be able to login. Can't take pictures to deposit check. Useless. Have also emailed support numerous times over several weeks previously and have never heard back.
4 people found this review helpful
Everwise Credit Union
5 April 2024
We apologize for the experience you've had with our app. Please contact us at app@everwisecu.com. We would be happy to look into this for you and to try to resolve any issues. Thank you.
Denise L
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Awful just awful. Forced to the new app and if I could rate it a 0 I would. I've tried to click the cards and links multiple times and nothing. No thought put into this app. They should have focused on better text notifications for for the alerts. System is generic Terrible! Do better TCU. The worst notification system ever. No numvers just generic notifications that a transaction has occurred. Awful.
2 people found this review helpful
Everwise Credit Union
25 March 2024
Thank you for your review. We will bring these concerns to the attention of our developers. If you have additional
feedback or any questions, please contact us at app@everwisecu.com. We appreciate your point of view.