Nathaniel Ross
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This is an extremely useful app for all city of dallas residents. I was actually told about it by the sanitation services superintendent. It's perfect for letting you know when you can place out trash/recycling or bulky trash. I get texts the day before reminding me. Even holiday postponed pickups are texted with clear explanations.
3 people found this review helpful
adriann leigh
Outside of normal pickup, it's really nice to know what's going on. We get reminders for regular pickup, but also for bulk trash pickup, and notifications regarding holiday schedule changes or when there is an equipment issue or something holding them up. Convenient.
8 people found this review helpful
A Google user
Can't find my address. Also can't send feedback about my address not being found because the "Address" field won't allow input. Only resorting to this app because the website also can't find my address and the holiday schedule seems to be missing what happens s for trash pickup that is scheduled to occur on Christmas and New Years. Will people just miss pickup for two weeks straight? Very unclear.
8 people found this review helpful
City of Dallas
31 December 2019
Hello Steve. We apologize for this issue. Please email us at support@recollect.net with your full address including house number, street name, and the city that you live in. We would be happy to troubleshoot this issue further with you. -Michelle @ ReCollect Systems Inc.