NPS by Protean (NSDL e-Gov)

Protean eGov Technologies Ltd.

About this app

The new APP gives your details of Subscribers account online. The Subscriber can access latest account details as is available on the CRA web site using user ID (PRAN) and password. The APP access your account details online and provides you with user friendly interface to browse through your account information. It also enables you to maintain your latest contact details and password.

The APP gives better user experience and provides additional functionality such as
1. View current holdings
2. Request for Transaction Statement for the year on your email ID.
3. Submit Contribution for Tier I / Tier II
4. Change Scheme Preference
5. Initiate withdrawal from Tier II account
6. View your Account details.
7. Download e-PRAN
8. Inquiry/ raise Grievance
9. View Last 5 contribution transactions carried out
10. Change contact details like Telephone, Mobile no. and email ID.
11. Change your Password / Secret Question
12. Regenerate password using secret Question/ OTP
13. Get notifications related to NPS.

Ratings and reviews

I am using this app from the 1st date of my investment. It was really user friendly. But one notable issue is during the password change process; it doesn't provide clear error messages, leaving unsure about what's the wrong. This lead to frustration as after repeatedly attempt to change their password without understanding the root cause of the issue. Please look into the matter and solve the problem to let me use it as earlier. Thanks.

Edit- This was fixed after writing the review amd mail. So appreciate them for quick fix. App is not letting me login. It is giving error "You have already logged into our system". I tried logging using web, it is working fine. I tried changing password, cleared cache and data of app, uninstalled the app but nothing worked. This is happening for more than 2 weeks.

Always giving continuous error saying "You have already logged into the system". After that I logged in from web browser and again logged off. Still in the app it is showing same issue. Very irritating app. Unable to login. Useless app. This is really a useless one. I think the developers drink alcohol before coding. And then deliver such a useless app. Even if I am logged in but please allow to login again and kill the old session. I am unable to login from past 3 days. App gives same error.

What's new

Bug fixing