Onwabile Zaula
I requested for a new pin, then i received a message saying my pin was changed, but i didn't receive that new pin. Now i can't log in, it continues to load but doesn't actually do anything. I'm so frustrated
6 people found this review helpful
Intellimali
29 February 2024
The inconvenience caused to you is deeply regretted. This issue you've experienced seems to be resolved. Note that for your security, a new PIN is only delivered after exactly 24 hours.
Melusi Hlatshwayo
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I got a call from the workers from Intelllicell wanting to confirm my details, a few minutes later I receive a sms saying I changed my pin but I didn't change it. I tried recovering it by changing the pin but when ever I fill ID, phone number and password it keeps saying failed to get information. Now I can't log into my account because of this problem 😤 This is depressing
3 people found this review helpful
Hi Melusi, Intellimali will never contact you to confirm your details. Please be aware of fraud. You haven't sign in using IntelliCell. You signed in using the My Intellimali portal. Please download the app and sign in with the app. Please email us at info@intellimali.co.za or chat to us via Live Chat at www.intellizone.co.za for further support
Milela “Buzanaye” Galada
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I've been trying to sign in on this newly updated app but I can't because every time i punch in my ID number and pin it says "Failed to sign in check internet connection and try again later", whereas I'm using WiFi and it works perfectly well on other apps and internet. This update is a disappointment I want the older version back please!. On top of that there's no option for me to deregister my device on the website, like there's no option under the change password option. Horrible!!
10 people found this review helpful
Hi, please email us a screenshot of the error you are facing along with your identification numbers at info@intellimali.co.za so we can look into this for you. We apologise for any inconvenience.