Handy - Book home services

Handy Technologies, Inc.

About this app

Handy is the easy way to get anything and everything done with the tap of your thumb. Find trusted cleaners, skilled plumbers and electricians, reliable painters, and other professionals for every job. Covering over 30 cities across the globe, Handy is reinventing the way people get work done around the home.

When you use Handy, you’ll be able to track the location of your pro, manage your booking details, communicate with your pro, rate and tip after each booking, and more mobile-only features. Try doing all of that with the phone number for the house cleaner you got from your neighbor’s cousin.

Why is Handy better than finding contractors on your own?
Every single pro is insured, background checked, and experienced, so you have nothing to worry about.
Plentiful availability, so you can book a pro for the very next day, every day, from early inthe morning until late at night.
Our customer experience team is at the ready 24 hours a day, 7 days a week, and we ensure your happiness with a money-back guarantee.

Let a professional from Handy take care of home cleaning, office cleaning, hanging pictures and shelves, home theater setup, A/C installation, moving help, interior painting, hanging window treatments, replacing knobs and locks, fixing drains, replacing faucets and toilets, installing garbage disposals, installing light fixtures and fans, replacing outlets and switches, and almost anything else you can think of!

California Pre-Collection Notice: https://www.handy.com/privacy#section5a

Ratings and reviews

the app itself works fine, but dont sign up unless you realize you will be locked into an annoying contract. I hate Handy because I booked not realizing (and trust me, it's not obvious) I would be locked into a contract. Now I'm forced to try to keep up with rescheduling every single booking. Also the reminders for bookings never come in on time, but if you reschedule a booking when there is less than 24 hours for your booking, you are forced to pay a $15 fee. I would not recommend this service.

The app does not reschedule appointments properly. It will reschedule you at the wrong week, hours off of your scheduled time. The app only reminds you of appointments once you're outside the cancellable period. This is likely intentional, as when combined with above, forces you to pay for service you did not want. You will have a difficult time with customer service. They do not have a phone line- everything must be done through written tickets which is extremely frustrating to deal with trying to resolve the issues I mentioned above. The people who actually does the cleaning are extremely nice and professional. However it's clear Handy is cutting corners on customer support for issues arising from their app or website. Then they just toss their website at you and tell you to read their website carefully next time. There's also no reason to force me to download their app for basic features like rescheduling a service. I should be able to do that on the website. I would recommend you to use the service to find good professional service, and then cut the middle man out.

So far, coupe big problems on how this app works. #1 my job just got magically rescheduled for 6 weeks out without me doing it. #2 there is no communication or feedback on the pros or when they cancel. I can't even tell you they are canceling because there is no way to know, I just go into the app and they are magically unassigned from my project without any notification or alert. I just need 1 thing hung up and it's been a nightmare scheduling the simplest of tasks.

What's new

Minor patches and bug fixes to keep your app stable, speedy, and secure. We always recommend keeping your app updated!