Philip Atzemoglou
This app is a joke. It allows you to download videos, which would have been really useful for people with sporadic internet connectivity, except the videos don't play when the app cannot connect to the internet to speak with Kaplan's server. To make matters worse, if Kaplan's server is down, which happens VERY often, the videos will again not play. I would have understood a few small issues if the app was new, but the app has been around with the same issue for YEARS!
2 people found this review helpful
A Google user
- Flag inappropriate
- Show review history
I was excited to see that Schweser had an app released, but after downloading it and logging in I'm not able to navigate to any of my practice or review material. I am a December 2018 Level 1 candidate and the "Practice" link shows up for my course, but I'm not able to navigate to it. Thankfully the website is responsive and built with mobile in mind so I will keep using that instead for now.
4 people found this review helpful
Schweser
December 19, 2018
Thank you for your feedback. We are sorry for your frustration. The app was built to support the CFA 2019 exam season and beyond. If you want to talk further about your app experience or future learning goals, you can reach us at schwesermobileapp@kaplan.com. Thank you for being a Kaplan customer.
Philipp Kudryavtsev
- Flag inappropriate
- Show review history
Lot of bugs Upd: 10 days to exam you service has stopped working completely. All service is down, all the learning system, both web and app. Web used to work until yesterday, though very slow. Spent more time on waiting for a new question to appear than for questions themselves. Last two days it does not work at all but returns various GraphQL errors. App also stopped working, but was useless anyway, unstable and buggy from the beginning. Your service went really badly. I feel that for money I
3 people found this review helpful
Hi, We apologize for the problems you are having. The errors you were seeing should be resolved and we are continuing to address the sluggishness. Reach out to us at online@kaplan.com. Tel: 1.888.325.5072 (US) or +1.608.779.8327 (Int'l) if the issue comes up again.