Joe Meservey
Very basic app for very basic service. All the app does is allow you to see what devices have accessed your network and will run a speed test. Things many 3rd party apps offer. Has no way to remotely reboot equipment, tell if there's an outage or even pay your bill. Given that the company practices customer non-service and averages 30+ minutes to even answer the phone, it does look like they'd build an app that offers the same options as their competition.
2 people found this review helpful
Heath Corso
Disappointing. With Spectrum when I was traveling, I could at least watch some channels. With Lumos, if you try to watch anything you get a pop-up saying, "must be at home to watch this, the only content you can watch away from home is a subset of channels." It's really irritating that they don't gray out ones you can't watch. But after clicking on several dozen and none working, I don't think you can watch anything. Might go back to cable...
1 person found this review helpful