Matt Rivera
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Originally had a 2 star review, but I realized that was too kind. The app barely functions, the widget is completely no functional. I have been late to things on multiple occasions because it took at least 5 minutes and over *20 TRIES* to unlock my apartment. My building has gone through multiple apps to control the locks, this one is by far the worst one we've ever had.
3 people found this review helpful
Clay Solutions B.V.
August 5, 2024
Thanks for your feedback. We’d like to know the details of the problem you mentioned. Please send the details or screenshot to https://www.saltosystems.com/en/. We'll pass it along to our development team and see if there is any way we can improve it.
Perry Rylance
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Knowing that signal is poor inside some buildings, why would you make a door unlocking app depend on signal? Edit: I don't want an explanation thank you, I would like to be able to let myself in to the office when I have poor or no 4G signal. If I don't keep my phone unlocked then when the app regains focus it hangs whilst it makes a connection. If your navigation stack stayed on the "Digital Key" screen then it would be a much better UX.
9 people found this review helpful
Clay Solutions B.V.
November 8, 2023
This is not entirely true. Please contact us so we can explain to you more in-depth: https://saltosystems.com/en/contact/
Timothy Yaroshuk
Glad it has a remote function but really annoying that I keep getting logged out and it takes forever to get into my place. However, it doesn't seem like the Apple version has this issue for some reason...
Clay Solutions B.V.
October 28, 2024
We regret the inconvenience; our team is constantly working on supporting many more use cases and devices. If you still need any assistance you can contact us here: https://saltosystems.com/en/contact/