IntraService - Universal Service Desk system of accounting applications and incidents to automate accepting applications from customers and requests from users, accounting and data processing. IntraService system is configured to work both within the company and to support external clients.
This application is in addition to the core product - a system with a web interface. To work requires a license for the basic product, and in the settings of the application, specify the URL, login and password.
Key features of the application:
● The list of applications stored in the filter system, the search application
● Create an application user / client
● Assign performers, setting deadlines
● Change the status of the performer, adding comments
● Monitoring the status of the user / client