Nucleus Smart

3.1
1.8K reviews
100K+
Downloads
Content rating
Everyone
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About this app

With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.

With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate Cochlear True Wireless™ streaming
- Activate audio streaming on compatible Android devices (see Compatibility section below)
- Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/android/pair.

Compatibility: To use the Nucleus Smart App for Android, your device will need to run Android 8 or later and support Bluetooth 4.0 and later. Audio streaming is only available on Android devices where the device manufacturer has enabled Audio Streaming for Hearing Aids (ASHA) technology. For a list of verified devices or to learn more about devices that support audio streaming visit https://www.cochlear.com/compatibility.

Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
Android, Google Play and the Google Play logo are trademarks of Google LLC.
Updated on
21 Aug 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
1.74K reviews
robert simon
6 October 2024
When the app works, its great. I am a N8 and Resound Nexia bimodal user, so really nice to control both devices and accessories with the app. The app as others have stated constantly loses contact with the N8 and completely uninstalls my hearing aid prompting a complete logout, login and re-install of devices. Surely someone can make this better!!
2 people found this review helpful
Did you find this helpful?
Cochlear Limited
7 October 2024
Thanks for taking the time to let us know about your issue robert simon. We’re sorry you are experiencing this. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service
Jeff Smith
1 October 2024
While connected to the app. I am unable to stream to my N7. Apparently streaming is on high end expensive phones. Make this app work on more phones for streaming. Edit, Still true. Edit. I have an Enzo resound hearing aid but after more than a year this app still will not connect to it due to incapable situation. Please allow an update to link more hearing aids
7 people found this review helpful
Did you find this helpful?
Cochlear Limited
2 October 2024
Thanks for taking the time to let us know about your issue Jeff Smith. We’re sorry you are experiencing this. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service
Gina Maloney
29 August 2024
It works ok with my cellphone but is not compatible with my Samsung Galaxy tab a7 which I use when traveling so it's useless for that. Also, when connected to my cellphone it constantly switches on and off whenever something with audio is on. This is very annoying. It would be nice to limit it to only the app being used.
1 person found this review helpful
Did you find this helpful?
Cochlear Limited
30 August 2024
Thanks for taking the time to let us know about your issue Gina Maloney. We’re sorry you are experiencing this. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service

What's new

We update the app regularly so we can make it better for you. Get the latest version for all of the available features and improvements.

Changes in this release:
* Fixes and improvements for stability and connectivity

If you like using the app, please give us a quick rating and review. We love to hear your feedback.
Thanks for using Nucleus Smart.

App support

About the developer
COCHLEAR LIMITED
customerservice@cochlear.com
1 University Ave Macquarie University NSW 2109 Australia
+61 2 9428 6555