Haik Nahapet
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Changing my score, as this was actually improved so now driving ecars with Fiqsy is just perfect -----> Service and app are good. But if you run out the battery on the e-car - they don't let you to change the car and you will have to charge it with your own money (couldn't find this mentioned anywhere on website or app, on the phone they were quite rude and just said it's their business model).
6 people found this review helpful
Vasilij Alibabaevich
Thanks for the great service! One improvement suggestion after being a customer for two months: total accrued price during the ride is not shown in real time; it pretends to, but actually is not - when you lock/unlock phone, application laggs showing outdated price, and after minute or two after syncing with your servers price instantly increases by a significant ammount. Like it was showing 8 Eur and then instantly jumps to 12. Other than that - just great!
1 person found this review helpful
Kirill Morozov
Horrible service, better avoid than sorry and end up paying more! When there was no car sharing avaialable tried to use it to rent scooters twice (both times had issues). First one took in mezapark, which showed it have plenty of juice to take me from 1 part of park to another, but after 3 minutes it just stoped saying it went out of battery and I had only 2 options - to leave it there and pay penalty or bring it back and take another. I thought that after report this situation they could return money or give some extra credits for bringing it back (like every normal company and other competitors would react), I decided to go with second option, but they just ignored this... okay it was only 3 euros so no big deal. Second time I decided to use their scooter it had broken gas pedal. And then not long ago they launched their car sharing service, which was a bit better as I tried it 7 times and had only one and last bad experience with this company, competitors don't allow you to finish in those areas that they don't support as allowed parking places (of course not every place, but most popular and obvious), I saw multiple times their car been parked in that area of Europarking, but I was too lucky that day and got fine. Yes this stated in rules that they don't have agreement with Europarking lots, but this is something that can be shown on welcome screens or just disable green zone in those areas, it isn't a big job to make your service user friendly. Prices they have is higher than competitors and service waaay worth, so better to avoid it
2 people found this review helpful