Alexander Páldy
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It never sends me a message to activate my account. Edit / response: sorry, I won't call you because of this. I used a non-Irish phone number, you must have some logs in your service to look for errors... I tried resending the code and restarting the app around 10 times. If it's not you, it's a problem with the messaging service you are integrated with. Anyway, using an Irish number works.
Hi Alexander, please get in touch at 0818 300 161 and a member of our team would be happy to assist with this.
Ciarán Tobin
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The app is broken and wouldn't let me finish creating my account (so I can't log in). Despite this, before my account was even registered, they took 10 euro top up, the 99 cent monthly fee, and then another 10 euro. There is no way I could stop this in the app without logging in. After contacting support to close my account, they would not refund the 99 cent even though the app does not work, and I technically do not have an account. I was charged for nothing.
8 people found this review helpful
Maeve O'huadhaigh
Tried to use the app multiple times but after I put in my card details it jumps back to the home page without taking payment or registering my parking so unable to park. This has happened multiple times and even after I uninstalled and reinstalled the app. Useless to be honest!
2 people found this review helpful
Hi Maeve, we are sorry to hear you have been experiencing issues with the app. Please get in touch at 0818 300 161 or email ptsupport@parkingtag.ie and a member of our team would be happy to assist.