FACILITO

3.5
2.21K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Facilito is the Osinergmin application that will make it easier to attend to your queries and user procedures for electricity, natural gas, gas cylinders and taps. The new Facilito application offers you the following benefits:

- Taps:
- With your cell phone's GPS, locate the taps closest to you, highlighting the most economical ones in green.
- You will only find formal taps and service stations.
- If you find that the price is not the same as in the establishment, you can report it in the application.
- You can rate your experience on the tap and see other users' ratings.
- Electricity:
- Report problems due to interruptions in electrical service, public lighting, devices damaged by electricity failures, bills with very high amounts and dangers due to fallen cables or poles.
- Your complaint will be sent immediately to the electricity company and Osinergmin will supervise that they comply with serving you.
- Follow up on your disagreements presented through the procedures tab.
- Gas ball:
- Shows the closest formal establishments, highlighting the cheapest ones.
- Contact the distributor directly to make the purchase.
- Report problems with the gas cylinder or the distributor.
- Natural gas:
- Find out the benefits of using natural gas in your home.
- Find out if the natural gas network is close to your home for an installer to visit.
- You can report problems such as leaks, broken pipes and problems with your installation to the dealership.
Updated on
29 Feb 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.5
2.19K reviews
Gourab Saha
24 June 2020
No deja inciar seasion
2 people found this review helpful
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OSINERGMIN
5 July 2020
Estimado Gourab Saha, debes borrar el caché del aplicativo, luego desinstalar el APP y finalmente descargar la nueva versión del APP e instalarla. De presentar inconvenientes para ello, puedes contactarte con nosotros a través del 219-3410 o atencionalcliente@osinergmin.gob.pe. Saludos cordiales, Osinergmin.
Jancarlo Rivera Flores
16 May 2024
La verdad que no sirve para nada presente mi solicitud de un poste sin iluminación, presente otra solicitud de poste obstruido por árbol. Y ninguna fue atendida pero si cerradas sin solución.
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OSINERGMIN
18 May 2024
Estimado Jancarlo Rivera Flores, gracias por la información, comentarle que este tipo de inconvenientes deben ser reportados a través de nuestro App Facilito Electricidad; puedes descargarlo desde Google Play o App Store. Saludos cordiales, Osinergmin.
Camila ballon fox
16 February 2024
Está bastante bien para saber dónde se encuentra el precio más barato. Y te puede decir el precio en un alrededor de casi 5km
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OSINERGMIN
17 February 2024
Estimada Camila Ballon, gracias por tus comentarios. Nos alegra que haya tenido una experiencia satisfactoria con el App, te invitamos a compartirla entre tus amigos. Saludos Cordiales, Osinergmin.