Rose JS
Unable to login using the app. It always says that the email address is invalid. I tried to login using the website to check if there's really a problem with my login details but i was able to login thru website. It's only the app has a problem. Hope they can fix the issue since the app is more convenient to use than the website.
6 people found this review helpful
Mix Montejo
If only I can rate Pag-ibig as a whole, as an existence, I will give it a negative rating. May email address is correct, my password is correct, but unable to log in, I just tried once but my account got locked. Then, I called but no answer, I emailed, still none, I chatted but none, I went to their branches but no feature to unlock? I mean, this is just beyong ridiculous! ,🤦🤦🤦
1 person found this review helpful
April Dawn Serneo
I couldn't access my account eventhough I was certain the data I input was accurate. This happened several times already until my account was locked. I tried to chat with an agent but it takes too long and you couldn't return to the conversation when you exit the app. Please improve the app.
78 people found this review helpful