Eileen O'Brien
Was impressed, but not now. I wanted to print 2 documents using my local library's printer. Everything worked well: choosing a document, finding the printer, paying, etc. So where are my documents? The app shows that they're "pending" ... for almost 12 hours? I paid by credit card versus paying at the circulation desk upon pick-up. Won't make that mistake again. Now I must call the library for guidance. Will be uninstalling this app soon.
Hi Eileen. I am sorry to hear that you have had issues using our app. From what you're saying it sounds like there was an error during the payment process. Our system automatically cancels all payments that are not ending in a printing process after 72 hours. This happens very rarely, so I hope you choose to use our service again later on :-)
Martin Malmer
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Such an annoying app. For all of the nagging and permissions, it was still a cumbersome and annoying experience to get a single print through. Goes without saying, this is getting uninstalled right after it has served the purpose.
3 people found this review helpful
Hi Martin - I am sorry you had a bad experience using our service. You're welcome to contact us at support@princh.com so we can find out why you had a bad time. We're always doing everything possible to make our service as easy as possible for our users!
Vili-Anton Mäkinen
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Lack of of resizing or postioning tools is a big issue. No preview for checking if the files would print correctly without connecting to a printer first.
Hi Vili-Anton - Thanks for clarifying everything in the email. I have taken all your suggestions to our development team :-)