iD Mobile - Mobile done right!

iD Mobile Limited

About this app

Enjoy quick and secure access to your iD Mobile account while you're on the go. Easily manage add-ons, extras, and adjust your plans whenever you need to, all in one place. Simplify your mobile life with the iD Mobile app.

Do more, with the new iD Mobile app:
• View and manage all of your iD Mobile plans anytime, anywhere.
• Monitor your real-time usage and keep a close eye on your limits.
• Quickly change plan or buy extra add-ons as soon as you need them.
• Check when it's time to upgrade, with optional calendar reminders.
• Keep on top of your current and upcoming bills.
• View your previous bills from the last 12 months.
• Manage your Bill Cap to limit your monthly spend to an amount that works for you.
• Easily activate a replacement SIM card.
• Get access to the latest offers, deals and competitions.
• Refer a friend to iD Mobile, and both pocket a Currys gift card worth up to £30.

Please note: The iD Mobile app is for existing customers only, to view plans and get signed up today visit idmobile.co.uk.

Enjoying the new iD Mobile app? We’d love to hear it! You can leave us a review down below.

For more information, visit idmobile.co.uk/app.

Instagram: @idmobileuk
Facebook: idmobileuk
Twitter / X: @iD_Mobile_UK
YouTube: idmobile

Ratings and reviews

Replaced a simple and functional app with a chrome wrapper that drops me into a queue (!) for a website. Can't get beyond attempting to reregister (why am I reregistering?) before something goes wrong and I get dumped back into the queue. Update: had to register on a desktop Web browser, took many attempts. The android app now works, apart from failing to start about 90% of the time. Hitting "try again" a few times will get it going. Score updated from 1 to 2.

Had to re-register without warning, when I wasn't near my laptop for email. The screen layout is cluttered with upgrades, the buttons you need are greyed out at the bottom looking like they don't work, but do. It's not a clearly layed out app, probably just so you press an upgrade by mistake. Needs a proper design, not made by a five year old.

What company does a major update, requiring customers to re-register for an account without telling them first?! AND then it's impossible to complete the process. After several attempts and lots of 'oops something went wrong', I've managed to register but I still can't get in as it tells me it's sending a code by text but the text never arrives! This happens when I try to use the app and also when I try to log in via a web browser, ultimately I can't access my 2 accounts at all. Sort it out iD!

What's new

We’ve made your iD mobile life simpler with a brand new app!

Enjoy a new personalised homepage, refreshed design and even better features.

Now that’s mobile done right!