Andre Melcuk
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Great bank, fine website, infuriatingly disfunctional app. Sometimes, the app just crashes... continuously. Sometimes, the app insists on MFA challenges... every single time I log in. Sometimes, it works... and when it does, I can take advantage of mobile check deposits, which is basically the only reason to use this half-baked monstrosity.
Elizabeth Carlton
I agree with previous comments. The app itself works great. It's easy to navigate and has all the actions I need to online bank. The one negative is that you need to verify your phone EVERY single time you log in. Which means you choose either text or call, then type in the code they send you. This is after you either type in your login and password or use biometric (finger print) login. Its incredibly annoying and just not necessary. I appreciate the security but it's overboard.
5 people found this review helpful
A Google user
It works for what I need it for, checking my account on the go, making transfers, etc. However, every single time I want to log in I have to verify my phone number and have it text me a code I need to type it. This gets extremely annoying. After the first time, my device should be "verified" so I can stop having to put in an additional code after already entering my password. It dissuades me from using the app as much as I might. Please fix and update!
7 people found this review helpful