Suad Mehdi
- Flag inappropriate
- Show review history
I've been trying to get into my account for the past 3 days! I thought I didn't remember the password because it wasn't working, and I don't know the smart card no. because I'm away from home, and there's no way otherwise to contact osn. When I finally do somehow, no response. I finally managed to get into my account by retrying the password, which actually worked! But now the app is not working; when I try to edit my account, the screen goes blank! Bad app and bad service.
7 people found this review helpful
Hello Suad, thanks for contacting us. We assure you that we are here to help. Kindly contact us through the following link: https://rb.gy/ayeedt, and we will do our best to get this issue sorted out for you. Have a nice day. Hagar.
yahya ayyash
Got contacted by their sales team to get a free osntv box and when I received it, all the channel that were part of my package got disconnected and when I try to reach for their customer service turns out there is none and only through email you can "reach" them which doesn't result in any support. Btw according to them am a "VIP" account too so hope that helps
Hello Yahya, please accept our apology for any inconvenience. Kindly reach out to us on chat through osn.com, and we'll be more than happy to assist you.
A Google user
Osn made.a.fraud I contracted with them for one year and just after 3 months they stopped their services but charging me every month via my credit card, even they reduced the price with the condition of mandatory upgradation, and their given customer support no. Not supportive tried a lot but useless even no any communication received from them. 😡😡😡😡
Hi Imran, i am so sorry for the inconvenience , 🙏 No worries I will take care of your issue , as I am here now to help you, Please send me your smart card number or your registered mobile number to feedback@osn.com .
OSNTeam