Marjorie Waldron
SUPER EASY! This is one of the easiest utility apps I've used. Updated info is on the front page when app is opened. You need only follow what it says/asks and your done. it has a history of your elec usage, and payments. You can find weather or maps,suggestions on lowering your bill,options for paying ur bill! I know I sound like a commercial but I used to be a frustrated customer that used to pay in person,then called payments in. I'm loving this.
11 people found this review helpful
suzie Morra
On more than one occasion, I've tried to make a payment and after clicking pay, it takes me back to the homescreen and doesn't say if the payment went through. Another time, I was charged twice. I guess the second payment rolled over into the next month but I wasn't happy about that. And now, one of my bank accounts has disappeared from the payment method list. The account works just fine and when I tried to add it back in, there is no option to do so. I gave up on the app entirely.
82 people found this review helpful
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Customerserviceli@pseg.com or by calling 1-800-490-0025 to speak with a service representative. Thank you.
A Google user
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3.5 stars. Glad I can view my balance and bills and now schedule payments. However, when I schedule to pay on the due date, it says that I cannot schedule a payment after my due date. So I had to schedule it the day prior. That needs to be fixed. Other bug fixes have improved interface and I'm happy it has fingerprint authentication. Still needs improvement.
147 people found this review helpful
We really appreciate your constructive feedback. We're actively working to introduce new features and improving existing ones in future app versions.