Via Benefits Accounts

Acclaris Inc

About this app

The Via Benefits Accounts mobile app gives you the power to manage your account(s) anywhere, anytime. With intuitive navigation and a modern look and feel, the mobile app is the smart choice to get the most out of your account.
A practical dashboard provides a quick summary of all account information. Easily review expenses and payments, get reimbursed, and receive important updates.
The mobile app puts the familiar website experience right in your hand. Here are some of the advantages of the Via benefits mobile app:
Safe, secure and simple user login and registration
Use your Via Benefits website login and password
Fingerprint or facial recognition authentication
Built for busy lives – Check an account balance on the go
Submit new reimbursement requests
Take pictures or upload supporting documents from the Files app or Google Drive
Make a payment or correct a negative balance in the app Resolve account issues easily
Receive push notifications to stay aware of important account activity
Get help fast – start a new help ticket or call account support with a tap. Manage all support in one place

Ratings and reviews

It's a little clunky. It works, but connecting receipts scanned or photographed at a different time to a particular expense is not as easy as it should be. Also, at least on Android, logging is doesn't seem to work right half the time. I end up having to terminate the app and reopen it to get it to bring up the fingerprint login. Otherwise, it sits with the weird blinking on-screen like it's in a loop. Programming exceptions and time-outs needs much improvement. Needs a receipt viewer also.

A bit frustrating. It is in theory a great idea. However, the app crashed on me twice trying to apply for a reimbursement. I never figured out how to use the app's photo crop feature. I finally succeeded submitting the reimbursement after about 25 minutes. If all went well, that should have been just 5. Still, easier than scanning in documents or worse, mailing through the post office.

I have been using the app for a couple of months with no problems. Now when I try to log in I get to the point of having the security token text to my phone. I get the text, enter the code and get a message that authentication failed, invalid access token, even though the correct number was entered. I tried uninstalling and reinstalling the app but continue to get the same message. Very frustrating!!!

What's new

In this latest version of our Via Benefits mobile app we have improved overall performance and usability along with general bug fixes.
Enjoying the mobile app? We encourage you to provide feedback in our app store!