John Porter
This app, and the products it supports, are absolute garbage. Constantly glitching and requiring multiple factory resets (which means the kids lose their progress on the various watch based apps). Support is hard to get a hold of, slow, and generally unhelpful. No idea if their competition is any better, but stay far away from Gabb. They're worthless.
4 people found this review helpful
Hey John! We're so sorry to hear about your watch having issues and for not being able to reach our customer service! We would love to help provide you with a reliable device however we have multiple account under your first and last name. Please reach out through us through Facebook or Instagram DM so we can make things right with you? Thank you!
Tina Harle
This app and watch are awful. I do not recommend Gabb watches! I have been trying for two hours today to reconnect watch that suddenly stopped working AGAIN. Our first one stopped working a month in. After hours working with customer service and trying everything we had to get a new device. This device also suddenly stopped working too. We have had the device since December so less than 6 months and we are on our second device and have had to factory reset due to sudden errors 5+ times!
Hey Tina! We're so sorry to hear you've had continuous issues with your watch. We'd love to help provide you with a reliable device however, we are not able to find an account under this name. Will you please reach out to us through Facebook or Instagram DM so we can make sure you get taken care of? Thank you!
Kevin Knight
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We upgraded from the Gabb Watch 2 to Gabb Watch 3. I'm happy with the watch. The wireless charging is a better solution. We got more out of the battery life by following the suggestions on the app. I had some inconsistency with the GPS, but I reached out to Gabb, and they responded quickly and helped me resolve the issue. Their customer service is outstanding, and they have reached out several times just to check in with me and make sure I was satisfied with the watch performance.
6 people found this review helpful
Hi Kevin! We're glad to hear your battery issues got resolved, but so sorry you're having GPS trouble now with your Gabb Watch 3. There are troubleshooting steps to help with this and we'd love to walk you through them. We have reached out!
Update: Thank you for updating your review Kevin, we are so glad we could help!