CA Willoughby
The original version of this app was probably the best on the market. Now, since the 'upgrade,' it is now close to the bottom due to the constant problems with non notifications, crashes, poor mapping and tracking, and inability to change alert sounds from a little ding-dong to something that would get your attention. I have had to go back to my fire pager in order to make sure I get the calls, because I can't trust this app to do it now.
13 people found this review helpful
Christopher Davidson
This latest version just pushed to existing users is almost unusable. App constantly crashes, you have to force close and reopen for continued use. Messaging doesnt work. New dashboard is difficult to view. Closed calls dont refresh. Call logs are not chronological and filled with useles responder status. The entire department is asking for a way to reinstall the previous version, or look for a replacement. We are unable to depend on this app for Critical 911 reponse and updates.
40 people found this review helpful
Chris Brown
When we first started using this app, it was great! After the last few updates it has been terrible! It only opens part of the time, then you'll have it crash in the middle of using it and it'll take forever to restart. The majority of our department is extremely disappointed with it. I know we're looking at other programs to replace it, which is too bad, because like I said, it was great!