M Walker
It worked fine during the $5 trial. Once I paid for full membership, I was no longer able to send a fax. (yes, I have contacted support, cleared cache, used other browser, tried it in the app, multiple devices, even changed the password in case the saved one was wrong. "nothing worked.") Once I "uninstalled the app, and reinstalled it, I could fax. *I do NOT want to have un & reinstall before each use. Still nothing from browsers: Chrome, or DuckDuckGo. And no thank you, I will NOT use IE.
15 people found this review helpful
Hello M Walker. We would be happy to review your account. Please feel free to message us at socialsupport@efax.com with your account details and we would be happy to assist! ^MS.
A Google user
Awesome app. Went to go fax something at a postal store and they charge $2 for first page and $1 after....I had to send a 45 page document...so getting a month free and then spending around $17 a month after the trial sounds like a bargain....also they have a digital attachment option so I didnt even have to take pictures of each page....I just attached the document and waited a little while. There is a button to verify when it is sent. Very user friendly.
171 people found this review helpful
Hello Kristi, Thank you so very much for the stellar review and feedback. So happy to hear that you are loving the service and App and are utilizing many of the features offered. Should you have any questions or require assistance, please feel free to message our team at socialsupport@efax.com any time. Thanks again, ^FM
A Google user
Automatic Billing, No Refunds! I was quite satisfied with this service at first. Free intro and the offer of a free month after. The service works; the 3 faxes I sent went through perfectly fine. But then I forgot about it. After 3 unused months (@$16.95 ea.), I remembered and wanted to cancel. They'd already charged me, so I asked to discontinue the auto billing instead of just ending the service. That is impossible. And they wouldn't provide a refund. Expensive & Dishonest. It's a Scam!!
236 people found this review helpful
This is not the impression we would like you to have! We would like to look into this with you further, if you can send an email with the details to socialsupport@efax.com ^DH