MBTA mTicket

3.2
1.48K reviews
5L+
Downloads
Content rating
Everyone
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About this app

Buy a ticket anywhere, anytime - in seconds. The Official MBTA mTicket App is like a ticket office in your pocket. Your smartphone is your ticket!

With the new MBTA mTicket App for Commuter Rail and Ferry, you can securely purchase MBTA Commuter Rail and Ferry Single Ride, Round-Trip, 10 Ride, and Monthly tickets in seconds. Purchasing a ticket is easy: select your trip & ticket type, enter your payment card information and your smartphone is your ticket!

Never lose your ticket again! Once you purchase your ticket, it will always stick in My Tickets. Need to replace your phone? No problem -- we can easily transfer any purchased ticket.

Want to check your schedule or service updates? You can check schedules and T-Alerts right from inside the app!

We are making the app better everyday! Let us know what you think at www.mbta.com/mticket

Features:

● Secure ticket purchasing with your credit or debit card
● Your smartphone is your ticket
● Never worry about zones again -- just select your origin and destination to purchase
● Never lose your ticket -- tickets can be easily transferred if your phone is lost or stolen
● Check Commuter Rail schedules, maps, and service alerts
● Brand new offers from JustRide and the MBTA


Please note that support for Android beta versions or experimental features is not guaranteed and customers using Android beta versions or experimental features do so at their own risk.
Updated on
14 Feb 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
1.44K reviews
Chris McCabe
20 May 2024
*Edit* - Seems there's a new 2024 feature wherein if you activate your flexpass, then close the app, then bring it back up, it does NOT default to your active ticket on the main screen. I assume they are now trying to trick people into activating an extra ticket on the return trip. The "Alerts" button should be on the app's homepage given that the trains are delayed all the time. Instead, you have to click on a tiny thing in the upper right hand corner and then select from a utilities list.
14 people found this review helpful
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No Need (No name)
30 March 2023
Currently, it won't allow me to purchase commuter rail tickets; this could be due to my TAP pass malfunctioning and having been replaced less than a month after I'd renewed. For clarity, the TAP pass was saved into the app, but I don't believe it was updated when my pass was replaced, only when it was renewed. I have to go into Boston to pick up my new ID (we have mail thieves), and it's going to be twice as much just to get there because of this glitch.
5 people found this review helpful
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A Google user
5 December 2019
This app is okay but it has one really annoying "feature" and that is that you cannot add a payment card prior to making a purchase. I ride the commuter rail very infrequently and for whatever reason it lost the card info from the last time I bought a ticket. I'm not good with the on-screen keyboard on my phone and when I went to purchase a ticket just now, it took forever because I had to re-enter my credit card info. It would have been much better if I could have done that beforehand, but that apparently is not possible. Also this is NOT the fault of the app, but the fact that the commuter rail and subway use completely different payment systems is ridiculous. A CharlieCard would be 10x easier to use than this app.
54 people found this review helpful
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MBTA
11 December 2019
Thanks for the feedback!! We completely understand the frustration with not being able to add a credit card prior to purchasing a ticket. A work around for this has been talked about and hopefully something will come of it in a future release. MBTA mTicket Team