Heatmiser Neo

Heatmiser UK

About this app

The Heatmiser neoApp is designed to work with the Heatmiser neoStat, neoUltra, neoAir, neoStat-HC and neoPlug. Together they offer you the most comprehensive way to control your heating system & appliances from anywhere.

Flexible GeoLocation - With No Subscription
Our flexible Geo location system puts you in control. You don't need to switch the entire house heating off when you leave, you can decide on a room by room level what happens.

Smart Profiles
With Neo Smart Profiles, you can create and store multiple Profiles in the neoHub ready for use later. Our new "Apply to" function lets you quickly assign the profile to any number of zones in your home. Programming your heating system has never been so simple.

Multi Location
Neo supports Multi Location, enabling you to quickly switch between any of your locations.

Hours Run
Hours run provides insights into energy consumption for maintaining ideal temperatures at home. Reveal heat source usage by day, week, month, or room (if zoned).
Hours Run provides you with information that you can use to see how much you have spent based on your gas or electricity rates. Compare from week to week to see how much more or less you have used. And, if you have multiple zones using more than one thermostat, optimise a room’s efficiency, be that insulation or temperature settings.

Ratings and reviews

I'm frustrated to the point of anger with this app. I've spent a LOT of time and money this summer getting ready for a miserly winter of controlling the heating via my new app and sensors I've installed in every room. Winter arrived this week and already I want to rip all the sensors out in a fit of anger. The app appears to randomly not work. You go in there to lower a temperature only to go in later and find that it DID NOT change the temperature. Aside from that HUGE bug it just SUCKS!

Trying to set a heating profile or edit the heating times, it loads, but doesn't update the timings. Incredibly frustrating going through the same simple process over and over to try to control our heating. Should be an easy fix and is pretty a fundamental task, but many people seem to be facing the same issue. We have spent loads on this Heatmeiser system and it is currently really disappointing. Get your app sorted Heatmeiser!!!

One of the worst apps I have used sure to bring so slow to update. You can set a temperature in the app and it doesn't register, but the thermostat has registered it. Changes on thermostat don't get updated for ages if at all. Inability to copy profiles is frustrating. Changing settings can leave the heating on though app shows it as off. Hours run would be useful on Hot Water as well.

What's new

Introduction of banner notifications for customer events and information