Laura Monteros
Clunky interface not intuitive. Too many screens to clock out and get signatures, yet clocking in happens without confirmation so if mistake is made, it can't be corrected until clocking out. App logs user out if screen is minimized or user tries to go to a different page. Settings has no options, only app info. No instructions in app, online instructions are not very helpful. "New" biometric feature does not seem to be enabled, which is very frustrating due to the frequent automatic logouts.
14 people found this review helpful
CubHub Systems
22 August 2023
Laura we are sorry you are not having a good experience. If you will submit an email with your user name and diagnostics to support@cubhubsystems.com we can take a look at your device and see what may be causing your issues.
A Google user
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This app is horrible. The main problem is that is crashes at least 20 times per shift! It is also extremely slow, and requires double and triple areas to enter one piece of information. It takes up to 2 hours to chart an 8 hour shift, and I stopped even trying to put narrative notes in, because just as I finish writing, the app crashes, and I have to start over! I wish my company never started using this crumby app! I end up spending my own personal time finishing my documentation. Terrible app!
38 people found this review helpful
CubHub Systems
22 November 2019
We did a release just to help the Android users who were being kicked and before we release to everyone we would like confirmation that it was successful, please update to 3.2.9 and email support@cubhubsystems.com to confirm. Thank you!
Sharla G
It's so frustrating! This is the first app in my years of nursing that doesn't auto-save when it automatically logs you out. It's time consuming and frustrating to constantly have to rewrite all you have done. In nursing you have to step away quickly at times so why no auto-save function prior to is not clear to me. There are some convenience features that are good but the frustrations definitely outweigh the good so far in my opinion. I hope it continues with improvements for the sake of all.
12 people found this review helpful