lirijeta rexhepi
The worst travel experiences in my life are with Fareboom. Costumer service is the worst, actually you can't even get in touch with them through phone if you need them. Only if your email is urgent they will reply through email, otherwise they say it depends. If you think that you are getting a good deal, think twice! Don't give them a second chance as I did. Never booking again with them. Don't even bother. To cancel a trip will cost you somtimes more MONEY than your ticket value.
14 people found this review helpful
Best Travel Store, Inc.
1 July 2020
Dear Customer, Please provide your Fareboom Order number so that we may investigate this case further and assist you. Thank you for your patience and understanding.
A Google user
If you are eligible for a discount with an airline, then call directly instead. When I put in the flight that I needed I thought I was getting a good deal but then realized that I was not after the fact. The app had counted my lap baby as an additional person to make the rate look great. I ended up paying more than I would have had I just called the airline first. Live and learn.
18 people found this review helpful
Best Travel Store, Inc.
19 February 2020
Hello Virginia,
Starting from recent versions we are always showing prices per adult passengers and explicitly state the total price.
The old prices were indeed taking infant prices into account to help you find the best deals including the best children discount.
We apologize for the possible confusion.
Thank you,
Fareboom Team,
Abdi Nor
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Positive: Easy to use and they provide all the necessary information for your flights, rebookings, and cancelations. Negative: They make it very difficult to pay for a family members flight if they don't own the creditcard being used, requiring you to fill out, upload documents and through other hoops. It's a headache and very stressful! I suggest you don't book flights last minute for family members if they don't own the credit card being used.
8 people found this review helpful