Forest — formerly HumanForest

Contains ads
4.5
2.74K reviews
50K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Get from A to B (with 10 minutes free everyday) with Forest, London’s most sustainable shared eBike service.

Switch your usual journey by train or bus for a faster, fun, and more sustainable way to get around. Plus, we’re the only shared eBike app that gives you 10 minutes free riding every single day.

HOW TO GET STARTED:
1. Download the app, create a free account and accept our Terms and Conditions.
2. Find your nearest Forest bike out of thousands across London using the map in the app.
3. Unlock your bike for £1 using the QR code on the bike or by tapping the selected bike on the app.
4. Enjoy an emissions free ride, with your first 10 minutes of your ride free daily!

Please note: Always ride responsibly, respect other road users and follow the guidance provided in the Forest app.

WHY YOU SHOULD RIDE WITH FOREST:
- Choose from thousands of eBikes available across 13 boroughs of London.
- Enjoy 10 minutes of riding FREE, every single day. Unlock for just £1.
- Build up additional free minutes on top of your 10 minutes free by watching our ads.
- We’re B Corp Certified, meaning we use 100% renewable energy.

PRICING AND PASSES:
- Use our competitive Pay As You Go pricing (plus your daily 10 minutes free)
- Upgrade your rides by using our Minute Bundles to make your rides cheaper with unlimited free unlocks
- Supercharge your commute with Forest Plus, our monthly travel subscription that gives you 420 minutes weekly and unlimited free unlocks.

Join the thousands of Londoners riding with Forest. Download the app and follow the instructions to get started.
Updated on
23 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
2.69K reviews
Isabelle Trick
20 March 2024
I love the bikes, but I'm really struggling with the app. Often just buffers/loads endlessly upon opening and doesn't show the map with bike locations etc. Need to close and re-open multiple times for it to properly load the map, which makes it a really frustrating user experience. Also not always v easy to spot where the designated parking spaces are.
3 people found this review helpful
Did you find this helpful?
Human Forest
22 March 2024
Hey Isabelle. We're really sorry to hear that you haven't had a good experience with the app. Would you kindly be able to get in touch with us at cs@humanforest.co.uk with your feedback and let us know if there's anything we can do to help. Thanks 😊🌳
Andrew Williams
26 February 2024
Just downloaded the app and am looking forward to hiring a bike. On first impression, the app user experience is not ideal - the sheer number of pins obliterates sight of the map and makes scrolling around it clunky, verging on impossible at times. Perhaps you could make the pins into smaller dots?
Did you find this helpful?
Human Forest
27 February 2024
Hey Andrew, thanks for taking the time to review us! That's an interesting point. We've passed your feedback onto our tech team so they can review this. Thank you for sharing your feedback with us. I hope you enjoy riding with us. Thanks 😊🌳
Mardy Kennedy
26 May 2024
After over a year, is FINALLY working to a semi competent level. Very good bike service, not perfect but very good and pricing is very good again now since last bundle update. App was terrible and is now close to working. I had a problem locking the bike every time before last week, this has now reduced to 2 times in the past week and it mostly locks much quicker now. Only about 10 seconds as opposed to the 30 or more before. Getting there.
2 people found this review helpful
Did you find this helpful?
Human Forest
26 May 2024
Hey Mardy! 🙋‍♂️ We're glad to hear that your experience of our service is improving, but we'd still love to make sure you have the best experience possible using Forest bikes 🌲. Do drop us an email at cs@humanforest.co.uk any time you encounter an issue - we're always looking for ways to help our users 🚲

What's new

New updates:

- Visual improvements and bug fixes.