Faiba

Jamii Telecommunications Ltd

About this app

The Faiba app gives you ultimate power to manage all your Faiba services in one place.

It provides you with a simple and easy way to access information conveniently about your Faiba services, 24 hours a day.

With the Faiba app, you can do the following;

For Mobile;

CHECK BALANCE AND USAGE: View the balance in the main account and for all packages subscribed to, for your line or multiple lines

BUY AIRTIME: Recharge your line or another line easily

BUY BUNDLES: But plans for your line or another line easily

MANAGE MULTIPLE LINES: Add multiple lines for easy management

DATA MANAGER: Activate data manager to prevent browsing on your airtime

For Fixed;

VIEW STATEMENT: View your fixed account statement

VIEW INVOICE: View invoices and see if they are paid or unpaid

VIEW SERVICES: View the list of Faiba services that you have and their status i.e. active or inactive

Other services;

STORE LOCATOR: Find all Faiba shops, dealer shops and agent shops countrywide

SUPPORT: Email our support teams anytime for assistance on any issues you may be facing

Ratings and reviews

I've used Faiba for a while and enjoyed the services until one day it just stopped. I can't check balance, neither can I buy data. The number of times I have restarted the phone thinking it's something to do with that. Or used another WiFi source thinking maybe I need to access good internet for the app to function. Like, I get notifications but now what's the point? Can this be fixed? Also I've uninstalled so that I install again to see if it will work...😔

This used to be a decent app (3/5) - simple and functional (some of the time). Network issues the past few months seem to have affected or crept into the app. The recent update just made it worse. I keep getting logged-out, most times the app doesn't connect despite others doing so. Sometimes I do not get the right airtime purchase amount until after a few minutes. Progress, don't regress!

I have used faiba for some months and it had been great. But recently I have noticed my data is exhausted without usage, I have even tracked my usage with third party softwares and there is a clear discrepancy of data usage. This so annoying and I hate it, to pay for something with hard earned money and not using, stop this corruption please

What's new

Bug fixes and updates