CPI Security

CPI Security Systems, Inc.

About this app

CPI makes it easy for you to stay connected to what really matters most: your home and family. With the inTouch App from CPI Security, CPI customers can monitor and control their home or business security system from an Android device!

With the inTouch App you can –
* Arm and disarm your CPI Security System.
* See what doors and windows are open in real time.
* Be notified when the system is armed or disarmed. Great for school-age children!
* Access a 60 day event history.

Email and Text notifications –

With the inTouch service you can set up email and text notifications to come to your Android device in real time –
- when an alarm event occurs - fire, water leak, intrusion, or medical panic
- when a specific user arms or disarms the system
- when someone opens a door or window
- if you left a door or window open
- if you forgot to arm the system
- if your safe, gun or liquor cabinet is opened
- if someone attempts to login to your inTouch account

and more!

*Functionality depends on the level of inTouch service you have subscribed to. A CPI inTouch user login and password are required to log into this app. Visit www.cpisecurity.com/intouch to learn more or to sign up for service.

Ratings and reviews

I can only give this a 3 star rating at the moment. When viewing my outside camera, the date/time gray strip doesn't disappear to the background, and the entire top of my driveway and mailbox can't be seen. I can't even see my packages on the ground on the inside of my fence, nor can I see anyone walking or pulling up to the fence. That feature needs to be automated on this app. The notifications for the outside camera don't pop up on my phone either. I have to rely on my Ring cameras for that.

The "Pause/Resume Recording Schedules" shows all of the camera rules you've created. Why is there no "all off" and "all on" switch? I have 21 rules created. Whenever I visit the business, I have to turn them all off. Otherwise, the cameras are recording multiple video clips and I'm getting text messages like crazy. Presently, I have to manually turn off all 21 rules ONE AT A TIME. This is ridiculous! This is evidence that the software engineers don't test the features of this app before releasing it to the public. Anyone who's ever used this app would immediately notice the omission of this feature. On the "Live" video tab, there's no provision to rearrange the order of the camera views. You should be able to customize the order of camera panes via "drag and drop". The app only allows you to suspend "Push" notifications. All of my notifications are "text" notifications. You can't suspend text notifications using the app. This means I have to suspend them on my computer before I visit the business. Again, there's no provision for "all off" and "all on".

Receive security notifications 7-10 minutes after the fact. I've had cars enter my driveway, people have walked up my 250 ft driveway to my front door and back to their vehicle before receiving security notification. Sometimes I don't receive notification or video clips at all. Takes several attempts to load live feed, after which, person/animal has already left. What's the point of security threat notifications, several minutes after the fact? Extremely unreliable, useless security system.

What's new

• Minor enhancements / fixes