Sreenath S
Tried multiple times to download the offline content. Failed persistently. Even online browsing shows no results. This app needs fix and better customer support.
EBSCO Information Services
5 February 2024
Hello, Can you please write to us at DynaMedFeedback@ebsco.com. Kindly include a description of the issue and we can investigate further.
Alex Niculescu
This is glitching, have uninstalled and reinstalled twice already, attempts to update then says "stream error", and force stops, please fix thanks
EBSCO Information Services
24 May 2024
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at DynaMedFeedback@ebsco.com? We'll get you up and running.
Janet L.
- Flag inappropriate
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I downloaded the app, as it was installing content terribly slowly I flipped to other apps to wait. Then got back, it restarted and the content install screen but it can't move beyond zero percent. I closed the app and tried it again, I got the same black screen and nothing was happening. Is there any way I can use this app at this point?
EBSCO Information Services
18 November 2022
Sorry to hear that you are encountering issues with our mobile app. To better assist you, can you please reach out to DynaMedFeedback@ebsco.com so we may help troubleshoot?