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Visualizing the “happy feeling” between stylists and customers,
Supporting the building of comfortable and strong relationships
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■What is Bine?
VENE is a communication app that deepens connections with customers.
It was born out of a desire to support hairdressers who work hard in their busy daily lives.
By visualizing the feelings between customers and stylists, we deepen the connection between them.
\What you can do with Beene/
・Sales increase due to increase in repeat customers
・Increased motivation for work
・Improve customer satisfaction with the treatment experience
・Improving the quality of communication with customers
・You can show the owner that you are evaluating not only your technology but also your ability to respond to customers and your communication skills.
■“Happy!” function that deepens connections
*ARIGATO stamp
Receive the feeling of “thank you” from your customers
*Delivery function
Your customers' "thank you" will be delivered to you as a gift.
*Cumulative score function
You can always see the history of ARIGATO stamps and gifts, including when and from whom you received them.
*Profile function
You can express your individuality with customizable avatars and profile features that give you a sense of intimacy with personal information such as your hobbies and things you've been into lately!
The customer profile also has the same functionality, so you can provide a treatment experience tailored to the customer and use it as a conversation topic!
*Album/medical record function
You can summarize the customer's hairstyle, treatment history, conversations, hair care advice, etc., so you can use it for your next treatment.
*Chat function
Chat with reservation change and reminder functions allows for smooth communication on an ad hoc basis.
■Good effects for both owners and customers
\Customer/
・You can deepen your relationship with the hairdresser who is perfect for you
・You can get the treatment experience you want
\Manager/Owner/
・Increase profits
- Expanding the range of evaluation indicators
■Recommended for these people!
・People who are having trouble increasing the average customer spend due to new customers only
・Those who want to increase repeat customers
・People who don't know the customer's preferences and find it difficult to find out each time
・Those who have difficulty communicating with customers during treatment
If you have any requests or comments regarding Beene, please contact us at https://www.ena-forward.com/contact.