A Google user
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This product could have been very good. The Android app requires you to setup the scanner on a PC. Only then can you use the Android Application. Later in the field, when you want to use the scanner again, you may discover that the scanner needs to be reconnected to a PC in order to use the Android app again. What? Why? Im confused! Forcing the use of a PC makes this scanner NOT PORTABLE!! In two words, this app is: Gar Bage.
29 people found this review helpful
A Google user
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Great scanner hardware and app used to work decently. Since last few months or so, app doesn't connect to the scanner anymore. Uninstall, restart device and reinstall, it might connect to iX-500 for once. After that first run, if you were lucky first time, it won't find your scanner again. In fact the app freezes when searching for scanner and eventually crashes. Update says it supports Android 9, looks like they forgot about Android 8 first
9 people found this review helpful
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A lot of the recent issues people are bringing up are true. The functionality isn't seamless with the mobile app. While the scan is in process you cannot back out of the app to do anything else on your phone, it timesout the connection to the scanner and stops scanning mid way. Come on now. Anytime you back out of the app or start it up again it loses connection to the scanner directly, EVEN IF YOUR WIFI IS STILL CONNECTED DIRECTLY. Are you serious!? This should be automatically reconnecting.
11 people found this review helpful