UMANG

MeitY, Government Of India

About this app

UMANG (Unified Mobile Application for New-age Governance) is envisaged to make e-governance 'mobile first'. It is developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD).

It is an evolving platform designed for citizens of India to offer them access to the pan-India e-Gov services from the Central, State, Local Bodies, and Agencies of government on app, web, SMS, and IVR channels.

Key Features:
- Unified Platform: It brings together all government departments and their services on a single platform to provide better and easier services to citizens.
- Mobile First Strategy: It aligns all government services with the mobile first strategy to leverage mobile adoption trends.
- Integration with Digital India Services: It provides seamless integration with other Digital India Services like Aadhaar, DigiLocker, and PayGov. Any new such service will automatically be integrated with the platform.
- Uniform Experience: It is designed to enable citizens to discover, download, access, and use all government services easily.
- Secure and Scalable: It supports Aadhaar-based and other authentication mechanisms for service access. The sensitive profile data is saved in an encrypted format and no one can view this information.

Key Services:
UMANG provides easy access to a plethora of Indian government services ranging from – Healthcare, Finance, Education, Housing, Energy, Agriculture, Transport to even Utility and Employment and Skills.

Key Benefits for Citizens:
- Single-Point Ubiquitous Access: All government services are available for citizens on a unified platform for easy access through multiple online and offline channels (SMS, email, app, and web).
- More for Less: Only a single mobile app needs to be installed instead of each app of each department.
- Convenience: Citizens do not even need to install or update the app again to avail government services if more services are added to the platform.
- Saving of Time and Money: Citizens can anytime and anywhere avail these services through their mobile phones, desktops, and laptops without any need for visiting the department office and standing in queues.
- Uniform Experience: All the government services including payment-based transactions provide secure and uniform experience.

Ratings and reviews

While I was trying to apply for certificate in aaple sarkar govt. Website in umang application but problem occur. After uploaded all relevant documents and gone for final step to make payment than it's showing page not found. I tried multiple times in a day and trying from past 20-25 day. Than i reached to the conclusion of this application that this application is worse. Worse service.

Most of the time the app will be notifying you as server down or individual service down due to technical error. Better to go that particular office and get your work done. This can be just a digital copy other than this no use of this app.

Worst service. Whenever need any service, after filling all required documents, it's showing for technical issues service not available. I tried to apply to raise my EPF. I have filled the required data, and when it's to get an OTP for confirmation, I get the OTP. But after submitting it's showing due to technical issue service is not available. From last 2 days it's happening. When you could not give proper service then why you made this app !

What's new

Minor Bug Fixes