Adam Raaif Nasheed
Signing up was a pain. Register link inside the app would not work, so I needed to go to a separate browser. The packages and what they offered were difficult to navigate and confusing once I actually found them; if you're not offering all your packages through the app, then say so on your site (not once I get to registration), OR show me what channels I'm paying for when I register. Some links on the site were not clickable. Why do I need a separate subscription or connection to use the TV app?
74 people found this review helpful
Medianet Private Limited
3 August 2022
Hi. We are truly sorry you had a bad experience with us. We assure you; we’ll do everything we can to turn it around. You do not need to register for our application separately now to use it. Please use a voucher code to get easy access to our application. Get it via https://my.medianet.mv/voucher.
M
Medianet promotes you can watch channels from anywhere in the world with their global service. However, even with a 100Mbps fibre connection, the picture distorts every few seconds. When this issue is raised, Medianet's reply is it must be a internet issue and they can only troubleshoot if the customer is in their fibre network (meaning in Maldives). Then why promote it globally? A sub par service with a horrible customer service experience. Not recommended at all. Facebook live is much better.
7 people found this review helpful
Yoshihira Nekomaru
Absolute garbage of an app. I was new to Medianet because usually my dad does it for me. Now that I've moved away I wanted to get it onto my phone since that's where I'm mostly at. I was confused about what I should be doing so I pressed the 'try for free' button because I wanted to see how it was like. I literally couldn't do anything, it was just the UI. The app is locked in this state even when redownload it. I can't even change my profile because of some PIN that I didn't even put in! Fix It
3 people found this review helpful