Dale Kelley
- Flag inappropriate
- Show review history
Fixed: I had to manually grant every permission available after reinstalling it. I'm getting the can't update/run issue as well now. I've killed the app, cleared the cache, cleared the data, uninstalled the reinstalled it, uninstalled then rebooted then reinstalled it, the same as the last but I also cleared the Google Play Stores cache and data as well before rebooting while uninstalled. I don't even get to a login screen anymore, it just crashes in <3 seconds of attempting to open it.
Jon Highstreet
- Flag inappropriate
- Show review history
I un-installed, refuse to use. Spins on opening screen after asking to update. This app does not show up needing to be updated in play store. I open and says to update. STILL HAPPENS 9/22, 6/23, 2/24(still get prompt and Uninstalled several) . Just spins and won't open. Just Uninstalled and reinstall, first thing it pops up is to update. I have screenshots. It has been months of this. 1/23, now 2/24, same issue. Absolutely trash and unusable. Gone for good now. Bye
61 people found this review helpful
Hi there, we apologize for the difficulty you experience while using the app. Try uninstalling and reinstalling the app on your device. If you are using Wifi on your smartphone, try turning it off and using cell data instead. Email us at customerservice@mjrtheatres.com if the issue continues, and explain what issues you are experiencing.
Janet L.
As others have stated months ago. There has been a problem with this app for over a year now. It spins and asks you to update every time you open it. Plus, none of the trailers load. They all show error. Uninstalling and reinstalling does not resolve the issue. You need better UAT testing. My phone is Galaxy Android if that helps.
20 people found this review helpful