
Mike Long
I am experiencing what is probably a simple fix. Each time I try to check credentials, I get a splash screen with the message "Unexpected Response. Please check URL Credentials". I have triple checked and the details are exactly what clients would use to access the portal. It's worth noting that in the configuration.php file, there was no entry for api access, so I created it, along with the api password. Sadly, the error still stands. Ideas? Anyone come across this?
5 people found this review helpful
Hi, I'm sorry you've encountered an error. Please review this guide to help resolve the error: https://docs.whmcs.com/Mobile_App:_Troubleshooting
Don't hesitate to contact us if the problem persists after that: https://www.whmcs.com/support

Arta S
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Everytime I close the app, I have to add a new profile. There is no option to load up the existing one. Tested on Huawei 5T Nova, Huawei P30 pro and Nokia 7 all have the same problem. The app looks good and it's faster than the old app. But it got lots of work for an app that can be counted on for production.
4 people found this review helpful

Tristan Hiers
So far it's good at least the home and ticketing because that all that's available. But in order for this to be a viable solution for a mobile whmcs we have to be able to access our clients and you cannot. When is this going to be available and why would you put a paid app on the market without having all the proper peripherals working first? If this was beta then I understand but then again no one pays for a beta. You pay for a polished product.
3 people found this review helpful
WHMCS Ltd.
September 25, 2020
Hey Tristan, This app is currently available as a Technical Preview and is free of charge. You can learn more here: https://blog.whmcs.com/133605/introducing-the-new-whmcs-mobile-app Thanks for taking part in the testing.