Co-operators Benefits Now®

The Co-operators

About this app

The Co-operators Benefits Now® app allows plan members to submit and manage claims on the go so you have more time for what matters most. No more scanning and attaching paperwork; simply snap a photo and upload it along with your claim if required. Even your pay-direct drug card can be found within the app. If any claims require your attention after you’ve submitted them, you can respond at your convenience. You can also view your benefit maximums and how much coverage you have used at any time using Benefits Now®.

Ratings and reviews

Sometimes tough to complete a submission because can't upload a pdf, but only images, maybe in coordination of benefits. Also, on a few occasions when I have logged in, after entering my password, app asks if I want to enable biometrics. Selected yes, and seems accepted. The next time I log in, app asks for password, but not biometrics. Further, tried to take a screenshot in the app, but that was blocked. Why? It's my info - let me do it!

Everytime I login I enter my username and password. Then it asks me if I want to use biometrics. Everytime it is this way. Please fix so I don't have to enter my password and can just use my biometrics to sign in. Of just make it so I can be left signed in. The scrolling date system to enter service date for prescription drugs - just remove the scrolling date. Keep it simple. Just leave it as a manual enter.

If you have a young family, change insurance providers now. There is a reason why they don't associate the cooperators name with the app. It's bad. No screen shots. no printing. You'll wait 2 weeks just to get rejected for a typo that the app purposely makes difficult to navigate. Avoid cooperators if you have the choice.

What’s new

All-New Look: Enjoy a completely redesigned interface for a modern, seamless experience.
• Faster, Secure Login: Sign in quickly and securely with our improved biometrics login.
• Simplified Navigation: Find everything you need faster with our new, consolidated menu.
• Unified Claims Hub: Manage all your claims activities in one easy-to-access place.