A Google user
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Great when it works. Unlike the competition it even works with my credit card - only thing I'd say would be the ability to tip drivers when you pay by card would be good. Had previous problems with bookings not being amendable and not showing up immediately, so therefore not being able to cancel one I'd made but haven't seen this again recently (though haven't tried)
15 people found this review helpful
Aoife M
Booked taxi 6 hours in advance, charged twice for an 'estimation price' only for it to not show up. They sent me texts about how busy they were and my ride was prioritised. Checked the app and I eventually had tracking and the driver was 4 minutes away! They disappear seconds later and I'm back to the booking confirmation page. Cancelled the booking, never using again. Is it crazy to suggest that maybe preordered taxis be prioritised?
6 people found this review helpful