
Tritan Todin
Just a bad quality. Proposes to activate NFC payment, but loops on the same page for over a month now. Need to find my card number cause I left it at home - there's no way. I would be fine with an extra security check or a push confirmation for a payment to a device. But no. Need to copy paste data for a transfer name - yes, Iban - nope.There's security (with stipulations on the password it's quite low), but there should be usability too. Very disappointed with my experiences so far.
UniCredit Bank Austria AG
September 8, 2025
Dear Tritan Todin!
Thank you for your feedback! However, your request is more extensive and covers several topics. Could you please contact us via email at mobile.feedback@unicreditgroup.at so we can start a dialogue with you?
br Mobile Team

Johnny Bliss
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mobile tan system is super glitchy. after you attempt to log in on your desktop, you are asked to supply the mobile TAN. Great, except when the app tells you there are new notifications in your "TAN & Notification inbox," when you enter it, nothing awaits you and you can't complete the process. every time I log in, I just cross my fingers that the TAN will arrive this time. Sometimes you're lucky. Sometimes you're not. It's very frustrating.
5 people found this review helpful
UniCredit Bank Austria AG
March 6, 2023
Dear Johnny Bliss!
This is definitely not the expected behavior, is it possible that the device is in energy saving mode or that the app is not allowed to receive background messages? We kindly ask you to contact us via e-mail to mobile.feedback@unicreditgroup.at. We'd like to look into the topic.
br Mobile Team

Maen Mostafa
biometric cannot be activated on brand new mobile it said it is rooted or jailbroken , but it is not true it was brand new and sealed it was first usage , fix this bug ..and protect your data even the phone is rooted
UniCredit Bank Austria AG
November 6, 2025
S.g. Maen Mostafa, wir empfehlen Ihnen, mittels der App "Play Integrity API Checker" aus dem Google Store Ihr Endgerät auf Geräteintegrität überprüfen zu lassen. Sollte die Prüfung wider Erwarten keine Probleme aufzeigen, kontaktieren Sie uns bitte zur weiteren Analyse unter mobile.feedback@unicreditgroup.at. LG Mobile Team