Blue Shield of California

Blue Shield of California

About this app

Manage your health care from anywhere with the Blue Shield of California app. View your ID card, search for doctors, track your claim information, understand your benefits and more. The Blue Shield of California app provides BSC and BSC Promise members enhanced 24/7 service and ease-of-access to the information that matters most.

As a member of Blue Shield of California, or Blue Shield Promise, with our app you can:

• View your personalized dashboard
• Search for doctors and facilities, by doctor specialty, by location, and/or by name
• Display and share your Blue Shield of California ID card
• Track the current status of your plan usage, including deductibles and copayments
• Review your claims, and track the progress of new claims from outset to finalization
• Submit out-of-network claims
• Pay your monthly premiums
• Review your health care team, including your doctors’ credentials, locations and contact information
• See your health insurance plan information, including important documents like your plan summary and Evidence of Coverage (EOC)
• Review family members on your plan and see their personal information
• View your benefits, including information on custom benefits, general exclusions and benefit maximums
• Learn about our benefit discount programs, like dental, vision and pharmacy
• Find urgent care
• Quickly access your member information without having to type in your username password. Fingerprint is now available for members using compatible devices.



This app is intended for use by Blue Shield of California or Blue Shield Promise members who are residents of California.

©Blue Shield of California is an independent member of the Blue Shield Association.

Ratings and reviews

The app is broken. Nobody even quality tested this. To change one's password one must first enter their date of birth, but there's no way to set the year without going back one month at a time, which is very tedious since I'm in my seventies. That's 12 clicks per year for 70 years, which is more than 840 clicks. This app is dumber than a stump. It's nothing more than an invitation for a repetitive stress injury.

There's a glitch when logging in. I'm prompted to change an expired password, but when I click on the box to type it, it starts flashing and won't allow me to type anything. So I'm unable to even use it.

Instructs me to open the app on Google play app store: which is exactly how I got to the page in the first place. No way to contact wirh ID card question on a weekend night...while at the ER!

What's new

This version of the app includes enhancements making it easier for members to view and use their pharmacy benefits.
Thanks for using the Blue Shield of California app!